Office of the Upazila Education Officer
Shahjadpur, Sirajganj.
Citizen's Charter
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Serial No. |
Services payable |
Recipient |
Things to do for service delivery |
What the service provider has to do |
Performance deadline |
Comments |
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1. |
Free book distribution |
Parent / Student |
The child should be admitted to the nearest primary school in time. |
The Upazila Education Officer will ensure the distribution of books at the scheduled time as per the demand and availability of the school; Include / save the distribution account in the specified register and send a report in this regard to the District Primary Education Officer.
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The last week of December |
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2. |
Formation / restructuring of SMC and PTA |
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If anyone wants to be a candidate, he has to make a written application to the headmaster of the concerned school. |
The committee has to be formed as per the instructions and policies. |
The initiative was taken three months before the expiration of the term of the committee |
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3. |
Preparation of stipend list
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The child should be admitted to the nearest primary school in time. |
The stipend should be paid in accordance with the relevant policy by making an appropriate list. |
In March every year
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4. |
Allow training in other institutions including BEd and M.Ed. |
Teacher |
You have to apply with the concerned Upazila Education Office by March 31. |
In case of application, emergency measures have to be taken as per the rules and it has to be sent along with DPEO. |
By April 15th |
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5. |
Disposal of timescale application |
Teacher / Staff |
Must apply in time. Last 3-year ACR and service book (update) should be submitted along with the application. |
The recommendation of DPC / Departmental promotion committee should be sent to DPEO and the applicant should be informed. |
Within 30 (thirty) working days |
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6. |
Provide promotion |
Head teacher |
Nothing to do. |
The DPC's recommendation should be sent to Japrasio and the applicant should be informed. |
Within 90 (ninety) working days of vacancy |
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7. |
Skills Limit Application Disposal |
Teacher / Staff |
Must apply in time. Last 3-year ACR and service book (update) should be submitted along with the application. |
The application has to be forwarded along with DPEO and the applicant has to be informed. |
Within 7 (seven) working days |
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8. |
Disposal of LPR / Lampgrant application |
Teacher / Staff |
The application must be submitted with the following documents: 1. SSC / School Leaving Certificate 2. LPC 3. First appointment letter 4. Job ledger 5. Certificate of leave. |
UEO will send the relevant application to DPEO and inform the applicant. |
Within 7 (seven) working days after submission
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9. |
Disposal of pension case / application |
Teacher / Staff |
Pension The following documents must be submitted: 1. Application form for receiving pension in the prescribed form (3 copies) Certificate of all educational qualifications 3. Full job description 4. Appointment letter 5. Letter of promotion (if applicable) 6. If you have a job in the development sector, copy all the orders to transfer to the revenue department. Job ledger 8. Passport size 6 (six) copies attested photo 9. Citizenship certificate 10. No-claim letter 11. Last Salary Certificate (LPC) 12. Certificate with five fingerprints 13. Sample signature 14. Bank account number 15. Order regarding job security 16. Certificate of selection of heirs / heirs 16. Explicit written certificate to the effect of 'audit objection' and 'no departmental case'. Copy of Retirement Preparatory Leave (LPR) Order. Family pension The following documents need to be submitted: 1. You have to apply for pension in the prescribed form (3 copies). Death certificate 3. Appointment letter 4. Letter of promotion (if applicable) 5. Educational certificate 6. If you have a job in the development sector, copy all the orders to transfer to the revenue department. Job ledger 6. Full job description 9. Citizenship certificate 10. Heir / heir certificate 11. Certificate of salary until the day of death 12. Passport size 6 (six) copies attested photo 13. Sample signature 14. Powers of heirs / heirs 15. Certificate not to remarry if widowed 16. No-claim letter 16. Last Salary Certificate (LPC) 16. Bank account number.
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Within 15 (fifteen) working days of receipt of the application, all the documents have to be verified and sent along with DPEO and the concerned applicant has to be informed. |
Within 15 (fifteen) working days of submission |
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10.
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Concerning borrowing from GPF Disposal of application |
Officer / Employee And teacher |
You have to apply with the updated form in the prescribed form. |
Send along with DPEO within the time specified in column 8 and inform the concerned applicant. |
Within 7 (seven) working days |
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11. |
Disposal of application for final withdrawal from GPF |
Officers / staff and teachers |
The application should be submitted with the following documents: 1. Audit Manual Form No. 63 (counter-signed by the Head of Office) Certificate of Authority by the concerned Accounting Officer 3. LPR grant order 4. Death certificate in the case of the deceased 5. Representative / Nominee Certificate. . Promise not to remarry if widowed. |
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Within 7 (seven) working days |
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12. |
Disposal of housing loans and similar applications |
Officers / staff and teachers |
The following documents need to be submitted: 1. Application form in the prescribed form. Pledge 3. Pledge to the effect that you have not taken a loan before 4. Certificate in the form prescribed by RAJUK ’or similar / relevant / appropriate (where applicable) authority. Opinion of government prosecutor / lawyer 7. Copy of ledger of naming / mutation 7. Land Development Tax / Rent Payment Submission / Receipt.
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The shipment must be confirmed along with the DPEO within the time specified in column 8 and the concerned applicant must be notified. Within 10 (ten) working days |
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13. |
Disposal of application for permission to issue passport |
Officers / staff and teachers |
The application form has to be submitted to the office of UEO by filling the prescribed form. |
Send along with DPEO within the time specified in column 8 and inform the concerned applicant. |
Within 5 (five) working days |
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14. |
Disposal of application related to foreign travel / departure |
Officers / staff and teachers |
In the case where applicable, in the prescribed form and in other cases, in white paper, a written application has to be made to the office of UEO. |
Send along with DPEO within the time specified in column 8 and inform the concerned applicant. |
Within 7 (seven) working days |
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15. |
Allowing participation in higher examinations |
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Must apply in writing. |
Send along with DPEO within the time specified in column 8 and inform the concerned applicant. |
Within 3 (three) working days |
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16. |
Disposal of various types of leave applications except casual leave |
Officers / staff and teachers |
In the case where applicable, in the prescribed form and in other cases, in white paper, a written application has to be made to the office of UEO. |
Send along with DPEO within the time specified in column 8 and inform the concerned applicant. |
Within 5 (five) working days |
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17. |
Disposal of teacher transfer application (within the upazila) |
Teacher |
You have to apply along with UEO in accordance with the relevant policy.
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Take transfer measures where applicable; But if it is not possible according to the existing 'policy', the applicant has to be informed. |
Within 7 (seven) working days |
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18. |
Disposal of Teacher Transfer Application (Outside Upazila) |
Teacher |
The application should be submitted with the following documents: 1. Attested copy / photocopy of the first five pages of the employment ledger. Attested copy of appointment letter / photocopy 3. Proof of first joining / copy 4. Proof of Nikahnama (in case of women). |
The proposal (for / against) should be sent along with DPEO within the time specified in column 8 and the concerned applicant should be informed. |
Within 7 (seven) working days |
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19. |
Disposal of arrears bill |
Officers / staff and teachers |
Need to submit / present along with required documents along with UEO. |
Send along with DPEO within the time specified in column 8 and inform the concerned applicant. |
Within 15 (fifteen) working days |
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20. |
Annual Confidential Reporting / Report Filling / Writing |
Officers / staff and teachers |
Properly fill out the prescribed form by 31st January and submit it to UEO. |
Confirm the presentation / sending to the counter-signing officer / DPEO by signing the completed form within the period mentioned in column 7. |
February 26th |
As per the instructions of the circular of the Ministry of Establishment |
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21. |
Providing / providing information |
Any responsible person / parent / student |
A written application / application should be made to the head of the office with full name and address and clear reasons. |
Provide the information to be provided within the period specified in column 8; However, if it is not a matter under its jurisdiction, it is necessary to give advice on application in due course. |
Immediate if possible; Otherwise maximum 2 (two) working days |
Planning and Implementation: Cabinet Division, A2I, BCC, DoICT and BASIS
Technical Assistance:
